The course begins by outlining an incredibly useful strategy for dealing with conflict in communication: the Self-Connection Process. At its heart, this internal technique concerns being mindful of the way that you are feeling within a situation, being able to put appreciate another’s position, and so be able to reengage with other parties so that you focus on common needs and aims, and work on connection rather than competition.
Learning Outcomes:
- Understand the three parts of the Self-Connection Process
- Be present in conversations to ensure alignment with your values