The Role of Feelings In Our Interactions

Next we look at how feelings and emotions can influence communication. We’ll explore how invoking feels can actually imply some kind of judgment, and look at ways to make communication – particularly in the workplace – based more of thoughts and the exchange of ideas than on individuals’ feelings.

Learning Outcomes:

  • Recognize the ways that the phrase ‘I feel…’ may be interpreted
  • Be able to separate feelings from thought when communicating